Seributoto Privacy Policy

1.Introduction and Scope

Seributoto respects the privacy of its users and recognises the importance of handling personal data responsibly. This Privacy Policy applies when you visit the Seributoto website, register or use an account, place a sports or casino wager, make an MYR transaction, claim a promotion, or communicate with the support team.

By using Seributoto, you acknowledge the data practices described in this policy. Personal data is processed only for identified operational, contractual, security, responsible gambling, and compliance purposes. This policy should be read together with the Terms & Conditions.

2.Personal Data We Collect

Seributoto may collect information you provide during registration, verification, payment activity, gameplay, and customer support. The categories collected depend on how you use the service and which Seributoto functions are available to you.

• Identity details: full name, date of birth, nationality, identity document details, photograph, and verification results.
• Contact details: email address, mobile number, residential address, and communication preferences.
• Account details: username, encrypted password information, login history, security settings, account status, and responsible gambling controls.
• Financial details: deposit and withdrawal amounts, transaction references, payment method ownership, selected bank or e-wallet, and partial account identifiers.
• Betting data: stakes, odds, sports selections, live football bets, Liga Super Malaysia or EPL markets, casino rounds, winnings, losses, bonuses, and account balances.
• Technical data: IP address, browser type, operating system, device identifiers, language, session records, approximate location, and security events.
• Support records: messages, documents, complaint details, and other information voluntarily submitted to Seributoto.

3.How Information Is Collected

Seributoto collects information directly when you create an account, update your profile, complete age or identity checks, deposit funds, request a withdrawal, place a wager, adjust a gambling limit, or contact support. Please provide accurate, current information and do not submit another person's details.

Seributoto also collects technical and usage information automatically when you use the website. This may include page activity, login attempts, device characteristics, session duration, feature interactions, and diagnostic records. Payment providers, identity verification services, fraud prevention systems, and banking partners may also provide information relevant to a transaction or security check.

4.Purposes of Data Processing

Seributoto processes personal data where reasonably necessary to provide the requested service, protect legitimate interests, obtain valid consent where required, or meet applicable legal and regulatory duties. Seributoto may use information to:

• Create, administer, secure, and verify a Seributoto account.
• Confirm that a player satisfies the strict 21+ age requirement.
• Process MYR deposits, wagers, bonuses, winnings, and withdrawals.
• Provide sports betting, slots, live dealer casino, and account support services.
• Detect duplicate accounts, payment abuse, fraud, collusion, and unauthorised access.
• Apply deposit limits, cooling-off periods, and self-exclusion instructions.
• Investigate disputes, chargebacks, technical faults, and security incidents.
• Improve website performance, reliability, accessibility, and user experience.
• Send essential account, security, transaction, or policy communications.

Promotional communications may be sent where permitted and according to recorded preferences. Operational messages about security, account verification, transactions, or material Seributoto policy changes are not treated as optional marketing.

5.Payment and Transaction Information

Seributoto may process information associated with Boost, Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, cryptocurrency, and other approved payment methods. Seributoto generally receives transaction references, status information, amounts, timestamps, and limited account ownership details rather than complete banking credentials.

Transaction data is used to credit deposits, approve withdrawals, resolve failed payments, confirm ownership, prevent financial crime, and maintain accurate account records. Payment providers process information under their own terms. Users should protect banking passwords, e-wallet credentials, wallet keys, and one-time codes; Seributoto support will never ask for a complete password or private cryptocurrency key.

6.Cookies and Similar Technologies

Seributoto may use cookies, local storage, session identifiers, and similar technologies to keep users signed in, preserve security settings, remember language preferences, maintain bet-slip functions, measure website performance, and identify suspicious activity.

Essential cookies are required for core Seributoto functions and account security. Other technologies may support analytics and service improvement. Browser settings can be used to limit or delete certain cookies, but blocking essential cookies may prevent login, payments, live betting, or other website functions from working correctly.

7.Data Sharing and Service Providers

Seributoto may disclose limited information to carefully selected providers where necessary to operate the platform. These providers may support website hosting, identity verification, payments, fraud detection, customer service, game delivery, security monitoring, professional advice, or technical maintenance.

Information may also be disclosed when reasonably required to protect Seributoto users, investigate suspected unlawful conduct, enforce the Terms & Conditions, respond to a valid legal request, or establish and defend legal rights. Seributoto requires service providers to handle information for authorised purposes and apply appropriate safeguards.

8.International Data Processing

Some Seributoto technology, payment, security, or gaming service providers may operate outside Malaysia. This means account information may be processed in another country where data protection rules differ. Where international processing occurs, Seributoto takes reasonable steps to use contractual, technical, and organisational safeguards appropriate to the information and processing risk.

Only the data reasonably required for the relevant service should be transferred. Seributoto does not authorise an overseas provider to use player information for its independent advertising or unrelated commercial purposes.

9.Data Security

Seributoto applies measures intended to protect personal data against unauthorised access, alteration, loss, misuse, and disclosure. These measures may include encrypted communications, access restrictions, authentication controls, transaction monitoring, backups, security logging, and staff confidentiality requirements.

No online system can guarantee absolute security. Users must select a strong, unique password, keep devices updated, avoid shared logins, and notify Seributoto promptly if an account or payment method may be compromised. Seributoto may suspend access temporarily while investigating a credible security concern.

10.Data Retention

Seributoto retains personal information only for as long as reasonably necessary to provide services, maintain transaction records, resolve complaints, protect account security, support responsible gambling exclusions, and satisfy applicable record-keeping duties.

Retention periods vary according to the data category, account status, transaction history, dispute risk, and legal requirements. Closing a Seributoto account does not always permit immediate deletion. Certain verification, payment, self-exclusion, fraud prevention, and dispute records may need to be preserved after closure. Information that is no longer required is deleted, anonymised, or placed beyond routine use.

11.Your Privacy Rights

Subject to applicable requirements and lawful limitations, Seributoto users may request access to personal data, correction of inaccurate details, information about processing, withdrawal of consent where consent is the relevant basis, or deletion and restriction in appropriate circumstances.

A request must contain enough information for Seributoto to identify the relevant account and understand the request. Identity verification may be required before account information is disclosed or changed. Seributoto may retain data where deletion would conflict with security, payment, dispute, self-exclusion, or record-keeping obligations.

Marketing preferences can be updated through available account controls or by contacting Seributoto support. Opting out of marketing does not prevent essential security, verification, transaction, or policy notices.

12.Age Restriction and Vulnerable Users

Seributoto is strictly intended for players aged 21 and above. Seributoto does not knowingly permit minors to open accounts or gamble. Age verification may be required during registration, account review, or withdrawal processing.

If Seributoto learns that information has been submitted by a person under 21, the relevant account may be suspended while the matter is investigated. Parents and guardians should use device controls and prevent minors from accessing account credentials. Privacy information connected with responsible gambling controls and self-exclusion may be retained where necessary to maintain those protections.

13.Changes to This Privacy Policy

Seributoto may update this Privacy Policy when services, payment methods, security controls, technology, or applicable obligations change. The revised effective date will appear near the top of the page. Material changes may also be communicated through an account notice or another appropriate service message.

Users should review this page periodically. Continued use of Seributoto after an update means the revised policy applies to subsequent processing, subject to any consent or notice requirements that cannot lawfully be waived.

14.Contact Us

Questions, correction requests, or privacy concerns may be submitted to Seributoto customer support. Include your username, a clear description of the request, and enough information to locate the relevant record. Do not include a password, one-time code, complete bank credential, or crypto wallet private key.

The Seributoto support email is displayed as plain text:

[email protected]

General guidance about account verification, payments, and security is also available on the FAQ page. Responsible play and self-exclusion information is available on the Responsible Gambling page.